Privacy Policy

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

Our website address is: https://satramana.org/store.

What Information Is Collected:

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for the following purposes:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses.

Cookies

Our website uses only strictly necessary cookies required for the operation of the site and not for any other purpose. We use cookies to know when the shopping cart data changes and to know where to find the cart data in the database for each customer when the customer comes back. No personal information is stored within these cookies.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

Payments

We accept payments through PayPal, Amazon Pay, and Stripe. When processing payments, some of your data will be passed to these payment processors, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy , Stripe Privacy Policy, and Amazon Pay Privacy Policy for more details.  Paypal, Stripe, and Amazon Pay are certified as a PCI DSS 3.2 Level 1 Service Provider, the highest level of assessment available.

Shipping Labels

We use WooCommerce Services for determining the shipping cost and to purchase shipping labels. For shipping rates, we send the destination ZIP/postal code, package dimensions, and package weight to USPS. For shipping labels, we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.

How do we protect your information?

We use Amazon Web Services (AWS) for the store website. AWS is certified under the EU-US Privacy Shield.

All of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information.

How to access or correct your information:

You can access all your personally identifiable information that we collect online and maintain by emailing bookstore@satramana.org. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

Contact Information:

Society of Abidance in Truth
1834 Ocean Street
Santa Cruz, CA 95060
USA

Email: bookstore@satramana.org

Ph: (831)425-7287

Temple website: SATRamana.org

Store website: SATRamana.org/store/