Shipping

Shipping
We ship via USPS. All USPS shipments have a tracking number. We ship the order in 2-3 business days. After the order is shipped, the delivery time for the different shipment methods available is listed below:

  1. Within USA:
    • Free Shipping: We ship using USPS Media Mail. The delivery time is 2-9 business days.
    • USPS – Media Mail: The delivery time is 2-9 business days.
    • Ground Advantage: This USPS shipping service has delivery time of 2-5 business days.
    • USPS – Priority Mail: The delivery time is 2-3 business days.
  2. International:
    • USPS – First Class: The delivery time varies and is usually 2 to 3 weeks. This shipment method is shown only for packages with weight less than 4lbs.
    • USPS – Priority Mail: The delivery time is usually 6 to 9 business days.

Returns and Refunds
In case we have made a mistake in shipping by sending a wrong item or a damaged item, then full refund or exchange for the correct item is available. Please email us, and we will promptly take care of it.

MP3 Downloads
If you have ordered a MP3 download for a Satsang or any other spiritual event, the following information will be helpful:

  • The download file is available in Your Account -> Downloads
    • Since the recording has multiple tracks (files), all the tracks are put together into a single file in zip format.
    • After you download the file, you will need to unzip the file. For this navigate to the location of the file.
      • If you have a Windows PC, then right-click the zip file and select Extract All.
      • If you have a Mac, double-click on the zip file. The files contained within the zip file will be automatically unzipped into the same folder as the original zip file.
  • The recording can also be listened to from the Your Recordings┬ápage.